Development teams no longer have the luxury of time they had when monthly product launches were the gold standard. Today’s enterprises demand weekly releases and updates that trickle in even more ...

A recent webinar explored the value of automated chatbot testing. Businesses can take their customer experience to the next level with technology such as voice assistants, chatbots and conversational ...

Valve has begun testing new artificial intelligence bots able to replicate real-life player reactions on its multiplayer shooter Team Fortress 2. Writing on the Team Fortress 2 blog, Valve developer ...

Twitter launched a handful of features in recent months meant to cement its new role as a customer service platform. Now it's putting some of those features to use: the social network has begun ...