Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for disparate applications; the same software ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

AI-driven chatbots, including ChatGPT 4.0, Gemini, and Microsoft Copilot, were assessed for their ability to create weight-loss meal plans. While all chatbots showed promise, challenges in achieving ...

Even using random capitalization in a prompt can cause an AI chatbot to break its guardrails and answer any question you ask it. Reading time 3 minutes Anthropic, the maker of Claude, has been a ...

AI tools designed for traditional markets are very different from those tailored for crypto trading. Stocks behave differently than cryptocurrencies, so applying algorithms trained on stock market ...

SAN DIEGO — Low fermentable oligo-, di-, and monosaccharides and polyols (FODMAPs) dietary advice has been shown to be effective in easing bloating and abdominal pain, especially in patients with ...