Moderation was named one of the best books of 2025 by The New Yorker, Slate and Time magazine. ASU grad Savhanna Freeman ...

Facebook has long faced criticism over its treatment of thousands of contracted content moderators. A moderator who recently quit reportedly shared a note internally condemning Facebook over these ...

A content moderator for TikTok is suing the social media platform after she says she developed psychological trauma as a result of her job, which she alleges required her to review videos featuring ...

Kenyan moderators who reviewed content for ChatGPT say they had to read pages of disturbing text. A former Sama employee told The Guardian that he often read up to 700 text passages every day. The ...

Over half of Americans believe tech companies should take action to restrict extremely violent content on their platforms, according to Pew data, yet even trained content moderators consistently ...

is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO. Facebook moderators are protesting low wages at ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

TikTok is the home of viral cooking hacks and dance videos — but it's also the latest social media company with a content moderation problem. Candie Frazier, who works as a contracted content ...

Despite Facebook’s repeated assurances that it would address poor workplace conditions for its content moderators, often contractors who spend their days reviewing graphic and violent images posted on ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

Facebook content moderators in Ireland met with the country's deputy prime minister Leo Varadkar on Friday, seeking support against unsafe working conditions. This marks the first time that a ...