Service workers are some of the hardest-working employees out there. Part of what makes their job so intense is the fact that they have to deal directly with customers almost all of the time. Some ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...

A judge has dismissed the official misconduct charge against a former Saratoga Springs commissioner, who was accused of having a worker unclog his sink on city time. Former Public Works Commissioner ...