Chatbots are gaining ground as the new influencers when it comes to vacations – but sometimes they get it wrong ...

TL;DR Introduction I first encountered the chatbot as a normal Eurostar customer while planning a trip. When it opened, it ...

The chatbot was corrupted with hilarious ease, leading to the vending machine giving away free items under the name of ...

Eurostar’s shiny new AI chatbot was billed as a smarter way of helping customers. But the bot was shipped with old-fashioned ...

The logic made sense, because building was expensive and meant borrowing time from overworked engineers, writing specs, planning sprints, managing infrastructure and bracing yourself for a long tail ...

Secondly, it’s time for Lately’s annual (slash second-ever) year-end round-up. So let’s dive into the biggest stories that ...

In their paper, The Ethics of AI at the Intersection of transgender identity and Neurodivergence, Max Parks found that ...

Luckily, Eurostar did not connect its customer information database with the chatbot, so at the time of discovery, there was ...

Web browsers are among the most essential pieces of software we use daily, yet we often take them for granted. Most users settle for whatever default ships with their devices -- and that's a mistake.

Competition among retailers for a slice of the $129 billion U.S. beauty and personal care market is fiercer than ever due to ...

Overview Rapid innovation is reshaping the IT landscape - compelling professionals to learn high‑demand skills in cloud ...

This article contains 10 of what we believe to be the biggest stories we covered throughout the year on SD Times.