For personal injury law firms, medical management is a critical yet often overlooked challenge. Plaintiffs have a short window to receive care while insurance is active, but firms have limited ...

GitBox reimagines Git version control through a user-friendly interface that makes complex repository management accessible to developers of all experience levels. This elegant Git client transforms ...

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s customer service operations. The company is working to sell AI features that ...

Six months ago, the S&P 500 had dropped 19% from its early-year highs, the Nasdaq was down more than 25%, and investors were concerned that stock prices were entering a sustained free-fall. The stocks ...

The rumors are true: Waste Management is taking over parts of San Joaquin County. "We put it out to bid because we had some issues where actually city residents were across the street from county ...

September 08, 2025 - There's little debate that AI is saving time spent on routine legal tasks — a lot of it. One study notes results from pilot projects show associate time spent on a complaint ...

Getting customer service management (CSM) right has the potential to transform your business into a customer satisfaction powerhouse, and the benefits don’t stop there, either. In fact, optimizing ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

LPL Financial LLC has announced that Loomis Wealth Management, led by financial advisors William "Bill" Curtis Loomis, III, CFP®, William Curtis "Curt" Loomis, IV, and Justin K. Hitt, has joined its ...

Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.