Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

One advantage of the latest chatbots is that they answer users' questions with context from their medical history, including ...

Experts on adolescent psychiatry and psychology say it’s important to have open and continuous discussion with kids about their use of artificial intelligence and AI chatbots. Parents should set ...

Artificial intelligence has already transformed how guests interact with hotels. Chatbots answer questions, digital concierges make recommendations, and voice assistants turn lights on and off. But I ...

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

The story of technology is the story of continual disruption and displacement. New systems and processes send some skills into obsolescence, opening the way for new skills and workflows. Generative AI ...

A survey study showed a "modest but significant" association between regular use of generative AI and higher levels of depressive symptoms. The effect showed large variations by age, with the highest ...